Rural Rescue Shipping & Returns Policy

DELIVERY TIMES 

Our delivery times are an estimation only and are not guaranteed. The estimated arrival date will always be generated in business days (this does not include
weekends/holidays). Once the packages are sent to our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected. *During the COVID-19 pandemic all shipping providers are experiencing delays and many are not providing estimated arrival dates*

Rural Rescue Inc. are not held responsible for:

  • Mistakes made by shipping service
  • Incorrect addresses provided by customers
  • Damage to orders by postal service
  • PO box issues
  • Stolen packages after delivery 
If you have a specific question with respect to your shipment, please contact us at orders@ruralrescuetraining.com and provide your order number. 

RETURNS

Unfortunately we are unable to accept returns, but if you have any problem with your items, please contact us at orders@ruralrescuetraining.com to open up a conversation on how we may address your concern. We are always happy to help!